Data collection
Personal data that are used are the one present in the account creation form [https://evolutionenergie.freshdesk.com/en/support/solutions/articles/6000130467-how-can-i-create-a-freshdesk-account-] (i.e. last name, first name, email).
Data usage
The information asked in the account creation user are required for account creation. The fact to not enter all the required fields induces the non-access to support platform [https://evolutionenergie.freshdesk.com]. Your consent is required for the processing of your personal data. The information you provide on the website https://evolutionenergie.freshdesk.com allows you to improve your relationship with Evolution Energie by personalizing the service offered to facilitate your exchanges (management of requests and tickets). Your personal data is not given to any third party.
Duration of personal data storage
We do not keep your data beyond the necessary time to achieve the objective pursued by their collection and in compliance with the applicable laws and regulations.
Right of access and rectification
In accordance with the measure of French law n ° 78-17 of January 6, 1978, relating to data processing, files and freedoms, modified by law n ° 2004-801 of August 6, 2004 (the “Data Protection Act” ), you have a right for access, rectification, erasure, limitation, opposition, and portability of your personal data.
Update of our privacy policy
We may need to update this privacy policy. When necessary, we will notify you. We advise you to regularly consult this page to be aware of any changes or updates to our privacy policy.
Contacts
For any question linked to this privacy policy or any demands linked to your personal data, you can contact us by:
Mail: contact@evolutionenergie.com
Letter at this postal address:
Evolution Energie
8 passage Brûlon
75012 Paris